By using the FarmSea website or services, you acknowledge this policy. If you do not agree, please discontinue use of the platform. We may update this policy when our services, operations, or legal obligations change.
We collect only the information reasonably required to provide and improve FarmSea services. Depending on how you use the platform, this may include:
Your name, mobile number, email address, login credentials, and saved profile details.
Products ordered, delivery address, pin code, sector, delivery slot, recipient details, order history, coupons, and special instructions.
Messages, reviews, enquiries, complaint details, photographs you submit, and records needed to resolve your request.
IP address, browser and device type, pages visited, access time, referral source, session activity, and diagnostic logs.
If you order for another person, you are responsible for ensuring that they agree to FarmSea using their contact and address details for order fulfilment.
We use information to operate FarmSea and serve you, including to:
- Create and manage your account.
- Confirm, prepare, deliver, track, cancel, or refund orders.
- Verify delivery availability, addresses, and payment status.
- Send service messages, invoices, order updates, and support responses.
- Apply coupons, prevent misuse, and detect suspicious activity.
- Improve product selection, website performance, safety, and customer experience.
- Show relevant products or offers where permitted.
- Meet tax, accounting, fraud-prevention, and other legal obligations.
FarmSea does not sell your personal information.
We may share limited information on a need-to-know basis with delivery partners, payment processors, cloud and hosting providers, communication providers, analytics or security services, professional advisers, and authorities where required by law. Delivery personnel receive only the details needed to complete or support your order.
Information may also be transferred as part of a merger, acquisition, reorganisation, or sale of business assets, subject to applicable law and appropriate confidentiality safeguards.
FarmSea may offer Cash on Delivery, UPI, or online payment options. Online payment details are handled through the applicable payment provider and are governed by that provider's privacy and security terms. FarmSea may receive transaction identifiers, payment method, amount, and payment status, but does not intend to store complete card numbers, CVV, UPI PINs, or banking passwords.
Links to external websites or services are provided for convenience. Their privacy practices are outside FarmSea's control, so please review their policies before submitting information.
Cookies and similar technologies help keep you signed in, remember cart and preference information, protect sessions, understand website performance, and improve navigation. You can block or remove cookies through your browser settings, although login, cart, checkout, or other features may then work incorrectly.
We use reasonable administrative, technical, and organisational safeguards designed to protect information from unauthorised access, alteration, loss, or disclosure. Access is restricted to people and service providers who need the information for their work.
No internet transmission or storage system is completely secure. We retain information only for as long as needed for the purposes described here, including order support, record keeping, dispute resolution, fraud prevention, and legal or tax compliance. Information may then be deleted or anonymised where reasonably possible.
Subject to applicable law, you may request access to or correction of your personal information, ask us to delete information that is no longer required, withdraw consent for optional processing, or opt out of promotional communications. You may also update available profile and address details through your account.
Send privacy requests to using the subject “Privacy Request”. We may verify your identity before acting. Some order, payment, tax, fraud-prevention, or legal records cannot be deleted immediately. Removing essential account data may also prevent us from continuing to provide some services.
FarmSea is intended for adults capable of placing and paying for orders. We do not knowingly collect personal information directly from children under 18. If you believe a child has submitted personal information without appropriate consent, contact us so we can review and take reasonable action.
FarmSea may update this policy to reflect changes in services, technology, operations, or law. The revised version takes effect when posted on this page, and the effective date above will be updated. Please review this page periodically.
